Shipping policy & Return policy

ORO offers delivery for selected products and catering services, subject to availability and delivery arrangements. Delivery fees and estimated delivery times will be confirmed at the time of ordering. Due to the perishable nature of our food, desserts, and beverages, returns and exchanges are generally not accepted. If you receive an incorrect or damaged order, please contact us promptly with your order details so we can review the issue and offer an appropriate solution. Catering bookings and cancellations are subject to the agreed booking terms